Privacy Policy
Last updated: February 10, 2026
StarterPack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate investment analysis platform.
Information We Collect
Personal Information
We collect information you provide directly to us, such as:
- Name and email address when you create an account
- Property addresses and details you analyze
- Subscription and payment information
- Communications you send to us
Automatically Collected Information
When you use our services, we automatically collect certain information:
- Usage data (features used, analysis performed)
- Device information (browser type, operating system)
- IP address and approximate location
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your property analyses and generate reports
- Send you important updates about your account
- Improve our services based on usage patterns
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:
- With service providers who help us operate our platform
- To comply with legal obligations or valid legal requests
- To protect our rights, privacy, safety, or property
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights (PIPEDA Compliance)
Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access your personal information
- Correct inaccuracies in your information
- Withdraw consent for certain uses
- Request deletion of your information
- File a complaint with the Privacy Commissioner of Canada
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your account at any time.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@starterpackapp.com
StarterPack
Toronto, Ontario, Canada